Deka, Rahul, and Reetesh Kumar Srivastava. “Improving Public Service Grievance Analysis: A Comparative Study of Topic Modelling Techniques With a Multi-Metric Data Cleaning Framework”. Journal of Information Technology, Cybersecurity, and Artificial Intelligence 2, no. 3 (December 25, 2025): 41–53. Accessed December 30, 2025. https://mail.jitcai.org/index.php/journal/article/view/31.